Answer: zZounds only provides authenticated products at the most affordable and cheap prices. For returns, the website provides a 3-day money back guarrantee to customers who might have problems with their purchases or think that the product that they purchased is more costly than what they saw in any retail stores. There are no reasons required from customers who may want to refund or exchange their products. Restocking fees or penalties are avoidable as long as the returning procedure is followed. Shipping costs for returns will be handled by the customer unless the company made the mistake itself. Refund is usually processed within 2-4 business days only. To make a refund, a return authorization number is required and a return authorization form is needed to be mailed to the company. Customers may fill up the form at http://www.zzounds.com/form--rma.To know more about refund, please visit http://www.zzounds.com/returns
Answer: zZounds prices vary from instruments to instruments. However, customers are assured of great savings and best deals on their purchases through compare price section of the page during purchase. A customer must be a member and be responsible of handling their account information. They could track their order through the same site too. Customers who are under 18 of age, must have a guardian or parent involvement in transactions.
zZounds offer shipping options may it be ground, 2-day or Next Day Air delivery on most products shipped within United States. Free ground shipping is provided by the company for orders of USD 49 or more. Ground shipping to Alaska and Hawaii is not available at this time. zZound ships to continental Unites States and also to Canada, Puerto Rico, AFO/FPO and US Territories though there might be some restricitons applied. Restrictions are discussed at this site, http://www.zzounds.com/shipping. zZounds also offers immediate shipment. To know more about immediate shipping visit http://www.zzounds.com/shipping located at the last sections of the page.
zZounds accepts major credit cards like Visa, Master Card, American Express, and Discover. For cash customers, the company accepts Western Union Quick Collect. The company assures that products are delivered to the right person at the time demanded. The customers must take note that the company validates the shipping address with the issuing bank of the customer. If not, the transaction will not pursue. To choose your payment methods, visit http://www.zzounds.com/payment.
Answer: zZounds guarantees best deals of authenticated products for customers who are musically empowered. Aside from cheap prices of high quality products, they offer free shipping on many items from bills USD49 and more. They also guarantee, pay plan, no interest to customers who are eager enough to have the product but do not have the money to purchase them now. As long as they could prove their identity with their credit cards, it will be charged immediately. No sales tax is billed only to New Jersey customers. Immediate shipping is available. 30-days money back guarantee is also offered to customers that want to have a refund or exchange on their product purchases. Wide variety of musical instruments and a wide choice of brands are also suggested to customers, just go to http://www.zzounds.com/all. Friendly customer support is also assured, just call 800-zZounds or email them at http://www.zzounds.com/form--contact. Advices from musicians are also provided by the company to assure customer's satisfaction of their product purchases.
Answer: No, the company does not have any physical stores. They exclusively sell musical instruments, equipment and accessories online at http://www.zzounds.com/. The corporate office is located at:
8 Thornton Rd.
Oakland, NJ 07436
Answer: For comments, suggestions, questions or inquiries, you can reach zZounds through their toll-free number
800-zZounds (800-996-8637) reference number ML5-S3L4
Monday to Friday 8AM-10PM (EST)
Saturday 9AM-6PM (EST)
Sunday 1PM-7PM (EST)
Or email them at http://www.zzounds.com/form--contact
Answer: No, the company does not have any help or introductory videos in their website. 'About Us' link which is very familiar to other websites are not also available at the moment. However, pages dictate company goals and its products and services to customers.
zZounds is considered to be one of the largest suppliers of authenticated musical instruments, equipment and accessories over the online-marketing industry. It started in 1996 and prospered over the years linking themselves to trusted and famous musical manufacturing companies all over the world. They sell gears from guitars, keyboards, recording equipment, computer music, speakers, drums, DJ systems and accessories like cables, headphones and more. They also sell other musical instruments like Harmonicas, Accordions and Melodicas all of trusted and famous brands of musical instrument manufacturers like Taylor, Gibson, Roland, Yamaha, Casio, Korg and a lot more. They pledged to provide customers best price deals on their gears. A customer can view their savings through a compare price section of zZounds gear to prices that are offered in retail stores. Wide variety of musical instruments and a wide choice of brands are also suggested to customers, just go to http://www.zzounds.com/all. Enjoy shopping with zZounds!
Answer: No, the company does not currently offer discounts or coupons. Cheap price deal on authenticated products is already a great deal to anyone who might consider purchasing their products from zZounds. You can confirm it through their 'compare price' section of the billing page which is highly reliable and updated. Moreover, they provide a lot of services to customers like pay plan, no interest, free shipping, immediate shipping, 30-day money back guarantee and free advice from musicians.